SHIRLEY STROUD EXCELLENCE AWARD WINNERS
Shirley Stroud was an employee at Lakeside Inn and Casino who many of our guests and staff knew and loved. Shirley demonstrated attitude, courage, and a caring character in dimensions that are an inspiration to many of the "We." In memory and honor of Shirley, we believe it is fitting to recognize other people with an award bearing her name.
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Luke Bronken
Our fifth selection for this award is Luke Bronken from Race/Sports/Beverage. Luke was selected for his consistent upbeat, friendly and welcoming attitude. Luke always has a smile and a friendly greeting for guests and co-workers. Thanks, Luke, for bringing your fabulous attitude to Lakeside each day. Congratulations!
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Dave Robberson
Dave Robberson, Food Manager, has been selected as the fourth recipient of the Shirley Stroud Award. His excellent guest service, caring character, and outstanding 'We' attitude made him the perfect candidate for this award.
Dave has displayed all of these qualities and many more during his 15 years with Lakeside Inn. It is an honor and a privilege to have him as part of our staff. Congratulations, Dave!
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Donna Kirchoff
Longtime Slot Keyperson and relief Shift Supervisor Donna Kichoff was awarded Lakeside Inn’s special Shirley Stroud Excellence Award for the outstanding personal recognition and warm, friendly service she consistently provides our guests. Shirley will always be with us in spirit and we feel she would be pleased with our choice. Like Shirley, Donna has always been one of our guests’ favorite staff members. Guests return to Lakeside Inn day after day, year after year to see her.
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Patty Soleta
We are proud to announce that Patty Soleta, Housekeeping Supervisor, is the recipient of the Shirley Stroud Excellence Award. Patty has worked in the Housekeeping Department for 26 years, always going beyond what is expected of her. On her own initiative she sewed custom drapes in the executive suite. Guests often ask Patty to decorate their rooms for a birthday party they are having.
Patty does all this without hesitation even though it burdens her busy schedule. A luncheon was given in Patty's honor in The Taberna Restaurant. Thanks, Patty, for your caring attitude and for being an excellent example of the Mission Statement in action.
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Rick Hanson
We are proud to announce that Rick Hanson, Games Dealer, is the recipient of the Shirley Stroud Excellence Award.
“I could always count on Ricky, whether it be for help in solving difficult situations or being there when I needed him. Ricky always had Lakeside in mind.” -Bill Wagoner
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EMPLOYEE OF THE MONTH
We are fortunate to have such great staff! Time and time again, we are told that "it's the staff" as the reason why our guests keep coming back to Lakeside! Congrats and thank you to these excellent members of our team who are nominated and voted on by their peers.
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June 2013 — Wendy Barrientos
Wendy has worked at Lakeside for over a year and she has been cross-trained to work in both restaurants, The Coffer Bar and the Gift Shop. She always goes above and beyond her job duties by covering shifts when needed and helps her co-workers by sharing her knowledge of all areas. Wendy has an upbeat personality and is very friendly and professional with our guests and staff. Thanks, Wendy, for all your hard work and dedication. Congratulations!
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May 2013 — Nicole Halabuk
Although Nicole is behind the scenes as our graveyard PBX Operator, she has proven to be a valuable asset to our team. Since joining Lakeside in January 2012, she has quickly taken on many roles such as front desk clerk, night auditor, and currently PBX operator. She is dependable, knowledgeable, she consistently takes the initiative to improve our department by keeping us organized and up to date, and has helped us out on multiple occasions to cover the front desk. For this and many other reasons Nicole is completely deserving of this honor. Congratulations!
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April 2013 — Marco Flores
It is a true pleasure to introduce chef Marco A Flores as our Employee of the Month for April 2013. Marco started as a fry cook in the Timber House Restaurant kitchen in April of 1998. Marco’s work ethic and reliability earned the respect and appreciation of his peers. Marco was promoted to the Assistant Room Chef Supervisor position in May 2002. Marco has helped to improve the communication between the front and back of the house, food preparation speed, food safety and quality standards. He has proven to be one of the strongest chefs on the line, producing excellent quality food with attention to detail. Marco is very respectful, has a great attitude, calm demeanor and an excellent sense of humor. Congratulations on a job well done!
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March 2013 — Rafael Perez
Rafael started working for Lakeside in November of 2003 for the GBM department. He is a very dependable employee and understands what it takes to keep the property looking good inside and out for guests and employees. Rafael is always looking for ways to improve and be more efficient with his daily duties. He provides great service to our guests and other staff members. Rafael has a good attitude and is always friendly with all of those he comes in contact with. Congratulation, Rafael, job well done!!
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February 2013 — Brandon Probert
Brandon began working in the Cage/Guest Services department in August 2011. In the year and a half he has been with us, he has made great progress in learning and gaining extensive knowledge of our computer systems and highly regulated procedures. He has trained to be the Main Banker and continues to learn and understand new Cage procedures. Brandon provides our guests with great service. He understands all of our promotions and can answer any question that a guest may have. He communicates well with his peers as well as those that are three or four times his age. He is able to adapt his message so that he reaches guests on their level. Brandon comes to work with an upbeat positive attitude and has fun with both guests and co-workers. Congratulations, Brandon! Keep up the great work.
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January 2013 — Daysi Mejia-Aquino
It is our pleasure to announce Daysi Aquino as our January 2013 Employee of the Month. Daysi is our Day Shift Timber House Busperson and has been part of our Lakeside team for over 18 years. She loves what she does. Her warmth and passion to serve exceeds guests expectations and makes her an asset to our team. Daysi has built long-term friendships with many of our loyal guests over the years. She promotes a very pleasant and positive environment. She loves to work and she does it consistently with a sweet smile and is always ready to share a hug! Thank you, Daysi, for being such a terrific employee.
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December 2012 — Myleen Ferrer-Estepa
It is a pleasure to announce Myleen Ferrer-Estepa as our December employee of the month. Since Myleen first started at the Front Desk, she has consistently proven herself as a talented guest service professional and personifies our Mission Statement in every interaction. She quickly learned the role of front desk clerk and is currently learning the duties of being a dual rate supervisor. We appreciate that she is dependable and flexible with her schedule, that she can adapt easily to varying business levels, and that she consistently has a smile on her face. Thank you, Myleen, for truly being an asset to our team and being such a wonderful employee.
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November 2012 — John Monroe
Congratulations go out to Timber House Busperson John Monroe for being selected as our November Employee of the Month. John continually exceeds guest expectations by having a very genuine and sincere approach with them. They truly recognize his personal touch in service and this makes them feel special. He demonstrates this on a daily basis by remembering their names and how they like certain items. He is always a team player and is available to help at anytime. Thank you, John, for continually exceeding guest expectations and being such a big part of the "We."
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October 2012 — Ramon Dionicio
It gives me great pleasure to introduce Ramon Dionicio as our Employee of the Month for October 2012. Ramon has worked as the Graveyard Room Chef Supervisor in the Timber House Restaurant since 2007. He is responsible for overseeing the quality of all food product during his shift.
Ramon is a dedicated, hard working and caring chef who takes pride in his culinary and efficiency skills. Ramon works by himself the vast majority of the time, producing high quality food within the appropriate time frames. Ramon brings a spirit of teamwork and professionalism to work. He is very reliable and flexible with his schedule, always performing flawlessly and with a great attitude. Ramon has brought stability and quality to an area much needed. |
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September 2012 — Jose Munoz
Congratulations Jose for being selected as the September’s employee of the month. Jose started as a host at the Timber House Restaurant and quickly grew to be a great asset to our team. Jose is a great example of the “WE” at Lakeside by covering shifts in various departments. He recently got chosen to take the lead position at the Coffee Bar, because of his great personality, excellent guest services, and his willingness to go above and beyond. Thanks again Jose and keep up the good work.
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August 2012 — John Dominguez
We can always count on John to "watch the store". He is constantly weighing out what is best for our guests, staff and Lakeside. John has the energy and imagination to go far beyond his job description, applying innovation to get the most out of what we have to work with. Thank you, John, for being there for the WE. Congratulations!
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July 2012 — Matt Norried
I am proud to announce Matt Norried as our July 2012 Employee of the Month. Matt came to Lakeside Inn and Casino in March of 2011 as a Security Officer. From that time, Matt has worked hard and demonstrated his care and dedication to Lakeside and the Security Department. He now holds the position of Dual Rate Security Supervisor. He brings a strong work ethic to his job and brings new life and energy to our Mission Statement and Mission in Action steps. Matt is a valuable asset to the Security Department and to Lakeside.
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